FAQs – Your Questions Answered About Limo Hire

At Hire A Limousine, we value transparency and strive to provide our customers with comprehensive, easy-to-understand information. This FAQ page is designed to answer some of the most common questions we receive about our chauffeured vehicle hire. We believe that clear communication fosters confidence and satisfaction, helping us deliver the superior service you deserve. Click on any of the questions below to reveal the answer.

Q: Can I prebook a vehicle in advance?

A: Absolutely. In fact, we encourage pre-booking to ensure availability for your desired date and time. Our vehicles are often pre-booked for most events.

Q: What areas do you cover?

A: We provide limousine hire services throughout the United Kingdom.

Q: How many people can fit in a limousine?

A: The number of passengers varies depending on the model of the limousine, but most of our limos comfortably accommodate 8 to 10 passengers, and our luxury cars accommodate 4 passengers.

Q: What amenities are included in your luxury cars?

A: Our cars are equipped with luxurious amenities including plush seating, state-of-the-art sound systems, mood lighting, climate control, and more. Each vehicle comes with complementary bottled water.

Q: Do you provide services for corporate events?

A: Yes, we cater to a variety of corporate events, including business meetings, corporate parties, and airport transfers.

Q: Is a deposit required to book a limousine?

A: No, a deposit is not required to secure your booking. To place you with one of our transport providers a non refundable booking fee must be paid. For more details, please refer to our terms and conditions, or contact our customer service team.

Q: Can I choose a specific limousine or car?

A: Absolutely. You can choose from our extensive fleet of luxury vehicles based on your preference and event requirements. However please note that the make / model of vehicle is subject to change should a breakdown or mechanical failure occur on the day of your hire.

Q: Do you provide chauffeurs?

A: Yes, all our vehicles come with professional, courteous chauffeurs to enhance your travel experience.

Q: Can I see the limousine before booking?

A: We are more than happy to arrange a viewing of our vehicles. Please contact our customer service team to schedule an appointment.

Q: What happens if we run over our allotted time?

A: If you exceed your booking time, additional charges will apply. We recommend discussing potential overruns with our team during the booking process.

Q: Are the vehicles insured?

A: Yes, all vehicles are fully insured for your safety and peace of mind.

Q: How can I make a booking?

A: You can make a booking through our website or by calling our customer service line.

Q: What is your cancellation policy?

Cancelling a hire will be between you (the customer), and the transport provider that you have been placed with. Hire A Limousine can’t refund cancelled hires due to your hire agreement being with the transport provider and not Hire A Limousine.

Q: Can we bring our own music?

A: Absolutely. Our limousines come equipped with modern sound systems compatible with most devices, so you can bring your own music to set the mood. Should your device not be compatible, we’ll be more than happy to assist with our own devices.

Q: Do you cater to special requests?

A: We strive to accommodate all reasonable special requests. Please mention any such requirements during your booking.

Q: What’s A Booking Fee?

A: A booking fee pays for our service of the facilitation of placing you with a transport provider. Booking fees are non refundable.

Should you have additional questions not covered here, please don’t hesitate to get in touch with our team on 0800 002 9934. We’re always here to assist you in planning the perfect luxury vehicle hire experience.