“Terms and Conditions”

Welcome to Hire A Limousine, the UK’s premier limousine hire broker. Please read these Terms and Conditions carefully before using our website or our services. By using our website, calling our phone number, using our contact form, or sending us an email, you are agreeing to these Terms and Conditions. If you do not agree with these terms, please refrain from using our services.

Broker Status

Please note that Hire A Limousine and www.hirealimousine.co.uk is a broker and not a direct provider of transport services. Our role is to connect customers with our trusted network of transport providers across the UK. The final transport arrangements are agreed upon between the customer and the transport provider, and Hire A Limousine is not part of this agreement.

Booking and Fees

We do not charge a deposit to book a vehicle. However, we do charge a non-refundable booking fee for our brokerage services. Once you have agreed to a quote, we will facilitate the booking with the chosen transport provider.

Vehicle Details

The makes, models, and colours of vehicles are subject to change. In the unlikely event of a vehicle breakdown or any other unforeseen circumstances, the transport provider reserves the right to provide a substitute vehicle of a similar standard and capacity.

Liability

As a broker, Hire A Limousine is not liable for any loss, refunds, or cancellations that may occur in relation to all transport services. All issues, complaints, or claims regarding the transport service should be directed to the relevant transport provider.

Payment Terms

Non refundable booking fees are paid on the day of your booking. We accept bank transfer and most debit and credit cards. Late payment of your booking fee, or non payment of your booking fee, will result in no valid booking.

Cancellation Policy

Cancelling a hire will be between you the customer, and the transport provider. Hire A Limousine can’t refund cancelled hires due to your hire agreement being with the transport provider and not Hire A Limousine. Non refundable booking fees are non refundable. Any cancellations must be taken up with the transport provider.

User Conduct

Users of our services, or our transport providers services are expected to behave in a polite, kind, professional and courteous manner, and should be aware that any damage to vehicles, soiling of vehicles, or vehicles left in unsanitary conditions will result in extra charges.

Intellectual Property

The content on this website, and all the images are owned by us. They must not be copied or used by anyone under any circumstances.

Privacy

Our Privacy Policy can be found HERE. Please note that the terms and conditions should be read in conjunction with our privacy policy.

Amendments to Terms and Conditions

Hire A Limousine reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. We encourage you to frequently review this page to ensure you understand, or are aware of any changes.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@hirealimousine.co.uk.

Thank you for choosing Hire A Limousine, the UK’s leading chauffeured luxury vehicle hire broker.